What does digital transformation mean? Many business professionals ask themselves this question, since technology leaders by and large agree that digital transformation is necessary. Major research firms – such as Gartner, McKinsey, Deloitte, and many more – all discuss digital
Why are businesses experiencing a digital transformation? Since so many organizations are undergoing transformation in the modern economy, this question is top-of-mind for many business professionals. Many industry experts strongly advocate digital transformation and digital adoption. But before learning how
In this guide to digital engagement, we’ll learn everything there is to know about engagement – including definitions, best practices, and how to improve engagement for software users. Before we get to those topics, though, let’s set the stage by
Training and coaching solutions are quickly becoming a must-have for the modern digital enterprise. Since employee productivity depends on their skill levels with business software, a robust training function is essential in the digital workplace. In this article, we’ll explore
A digital adoption platform (DAP) is an automated, digital solution that is ideal training and coaching employees. Today, employee training is not an option for the modern enterprise. Faced with a daunting array of digital technology, today’s employees must continually
In this digital engagement manager FAQ, we will learn all of the basics when it comes to this modern job role. Whether you are looking to hire a digital engagement manager – or become one – this FAQ can answer
How can an organization eliminate user confusion during the product adoption process? User confusion, as many organizations know, can become a huge obstacle during product onboarding and training. Among other things, that confusion can: Lower motivation Transform into frustration and
Digital engagement, Salesforce, and DAPs go hand-in-hand – as we’ll see in this article, using DAPs to train sales staff is a sure way to improve engagement, productivity, and performance. Before we explain how, though, let’s briefly explain what a
Employee onboarding software can make a major difference in the efficiency of the onboarding process. In this article, we will discuss: Different types of onboarding software The roles that these onboarding platforms play A step-by-step process for choosing the right
In this article, we’ll cover some of the most important items to include on an employee onboarding checklist. Staying organized is a prerequisite to working efficiently, and the right workflow can literally save hours per week, month, or year. If