RPA, AI, DAP — the world of digital innovation seems to be dominated by acronyms. As each new acronym emerges, it’s up to CIOs and digital adoption professionals to understand what the technology means and how it can help achieve
There isn’t just one elephant in the room. There are two. At least, that’s the case for enterprises today. They’ve got two major issues: digital transformation and change management. Digital transformation is certainly an issue. As of 2018, only 38%
Did you know that today’s college students have never licked a postal stamp? That’s according to research done at Beloit College in Wisconsin. As shocking as this is, it’s more than just a generation gap. The deep divide between stamp-lickers
The reality is that technology is only as good as an organization’s digital adoption tactics. What this really means is that, if employees or customers don’t adopt and use digital tools effectively, then having them is a waste of time.
Robots are tipped to replace 40% of jobs by 2030. That’s a pretty extraordinary prediction. In more or less a decade, two out of five jobs will be performed by artificial intelligence (AI). We discuss AI a lot here among
In the past 10 years, the percentage of companies using cloud-based CRM systems has risen from 12 to 87%. This is the pace of digital transformation. If you read our articles regularly, you’ll know how important digital adoption is to
“The truth? You can’t handle the truth!” If you’re the kind of person that would rather stick their head in the sand than take the bull by the horns, this article probably isn’t for you. But for those of you
Do you remember when, to make a phone call, you literally had to be tied to your desk? Or when forwarding a request meant a trip to the post office? Now, everything you need to do your job is available
You can’t do your job the way you always have done. The rules are different now. The evolution of the digital world has completely changed the rules of good business. What you thought you knew, doesn’t apply anymore. Traditional enterprises
You’re hearing about digital adoption more and more. People are talking about it at work, in the media, and even on social networks. In less than a decade, the digital adoption category has become extremely popular, receiving a lot of