The Essential Guide To Digital Adoption
Your One-stop-shop For All Things Digital Transformation And Beyond
DIGITAL TRANSFORMATION
Today, all companies must digitally transform or risk becoming obsolete. Digital transformation is the process of adopting technology to improve operational efficiency, boost customer experience, and uncap innovation.
CHANGE MANAGEMENT
Without a formal change management infrastructure, it will be impossible to guide an enterprise-wide transformation. Leadership, transparency, and employee engagement are essential to your change management strategy.
DIGITAL
Adoption
Achieving digital adoption means using your technology for the desired intent and to it’s fullest capability. Without it, your software investment costs more than it’s worth.
from the blog
Customer Acquisition Cost (CAC) 101: A Quick Crash Course
In this guide, we’ll learn about customer acquisition cost (CAC), an important metric for marketers, product adoption teams, and user experience teams. Then we’ll compare customer acquisition cost to other related customer metrics, such as retention costs and engagement. These
Customer Retention Cost: A Complete Breakdown
Customer retention cost depends on many other factors and costs, from user onboarding to user engagement. To reduce retention costs, it is important to understand those other metrics in detail. A holistic, top-down view of the customer adoption process, therefore,
How to Choose the Best Retention Software for Your Users
In today’s digitally-powered economy, good customer retention software can boost retention rates, cut costs, and more. Good retention software can even help companies gain a competitive advantage in the marketplace – if it is used properly. To use retention applications
Mastering Churn: Prevent and Reduce User Loss with These Strategies
The best way to minimize the impacts of churn – prevent it in the first place. Preventing churn, of course, is easier said than done, and there is no magic recipe that can reduce the churn rate to zero. However,
Powering Customer Success: Software You Need After 2020
When it comes to customer success, software makes a huge difference. The right software can enhance customer experiences, boost retention, cut acquisition costs, and more – yet software alone is not enough to craft winning experiences. To create a great
How to Accelerate Workplace Training with DAP, 2020 and Beyond
For employee training and digital adoption platforms – or the DAP – 2020 is a pivotal year. Due to the COVID-19 pandemic, remote working quickly became a major trend that reshaped the entire global workplace. Almost overnight, companies began implementing
Digital Adoption 2020: 5 Trends and Forecasts to Watch
What does the future hold for digital adoption, 2020 and beyond? The COVID-19 pandemic is accelerating digital adoption and transformation, as many business professionals have begun to realize. 2020 has already been one of the most tumultuous and uncertain years
Digital Acceleration and Transformation: The A-Z Guide
Digital acceleration is fueling growth across the global economy, which is fundamentally reshaping customer behavior, individual companies, and even entire industries. To keep up in this shifting environment, organizations must plan carefully and act quickly – and those that do
Digital Reliance in Business: How to Plan for the Digital Future
In the modern economy, digital reliance has already become a fact of life for most companies – to participate in the business world, businesses must adopt and fully integrate new technology into their operations. Most companies recognize the need to
AI and the Future of Work: Trends, Impacts, and Predictions
In this article, we will learn how AI and the future of work are related and how companies should prepare for tomorrow’s digital economy. Since the future is unwritten and uncertain, many business leaders find it difficult to prepare for
How to Ensure Customer Continuity in the Modern Economy
In today’s volatile economy, it is important to find innovative ways to ensure customer continuity, loyalty, and profitability. Customer acquisition, as most business professionals know, is challenging enough during healthy economies. In 2020 and beyond, however, those challenges will become
How HR Can Tackle the Biggest Challenges to Remote Onboarding
In today’s remote workplace, HR is faced with a number of challenges to remote onboarding. Many supervisors never meet new employees face-to-face and they must onboard, train, and manage those new hires remotely. This can present problems over time, such
5 Digital and Technology Adoption Tips for the New Normal
Digital and technology adoption will become more important than ever in the new normal – that is, in the era after COVID-19. When the pandemic subsides, we can will be confronted by a new economic reality, and that economy will
Customer Continuity and Business Continuity: The Definitive Guide
In this guide, we’ll learn how to maintain customer continuity and business continuity during disruptive times. Unsurprisingly, the current crisis has pushed continuity to the top of many business leaders’ agendas. During today’s economic volatility, having a plan may mean
The Future of Work, 2020 and Beyond: How to Plan for the Next Normal
In this article, we’ll explore digital transformation, the digital workplace, and the future of work – 2020 and beyond. As most business professionals know, today’s workplace is changing rapidly, and that change has been further fueled by COVID-19. In order
Deloitte: Future of Work Insights, Ideas, and Research
In this article, we’ll analyze insights from Deloitte: future of work, digital transformation, COVID-19, and more. As readers are almost certainly aware, Deloitte is one of the world’s leading consulting firms, and their insights cover a wide range of topics,
Lessons from McKinsey: Future of Work, Technology, and More
To better understand what tomorrow’s business landscape will look like, we’ll learn from McKinsey – future of work is one of this company’s many areas of interest, and they are perhaps one of the best agencies to study and learn
How to Plan for the Future of Work: A Comprehensive Guide
The future of work may look very, very different from the workplace we knew before 2020. To stay profitable in the years ahead, business leaders must understand and plan for that future. Of course, the future of work is a
What Is E-Health? – A Bird’s Eye View
What is e-health and how does it compare to traditional healthcare services? In this article, we’ll learn about this evolving technology trend, compare it to traditional healthcare practices, and learn what the future holds for the healthcare industry. Then, we’ll
E-Health, E-Services, and the Future of Healthcare
E-health, or electronic healthcare services, have become more widespread in recent years, thanks to the digital revolution. Any company involved in the healthcare industry should naturally keep up with developments in the healthcare industry, since those developments can significantly impact
What Is E-Gov and How Will It Affect Business?
What is e-gov and how will it affect the business world? For years, electronic services (e-services) have been transforming business, the economy, and the way we live. Governments have yet to implement e-services en masse, but digitally-powered services can deliver
How Will E-Gov Impact the Lives of Citizens?
E-gov is a recent phenomenon that offers a number of benefits to both citizens and their governments – but what exactly is e-gov and how will it reshape the future of government? In this article, we’ll explore key ideas related
How to Create a Virtual Sales Model During COVID-19
A virtual sales model can help companies maintain business operations during the COVID-19 pandemic – in fact, a virtual sales model may be a lifeline for many companies. Since lockdowns have been imposed around the globe, many companies have been
4 of the Biggest COVID-19 Implications for Business
To prepare for the post-pandemic world, business leaders must understand COVID-19 implications for business, the economy, and society. As the pandemic continues to unfold, it will continue affecting many areas of life, from the economy to daily life. Given the
Preparing for the Next Normal: A Guide for CIOs and IT Teams
CIOs and IT teams should be preparing for the next normal by investing in digital transformation, adoption, and training. These digital initiatives will help ensure that employers and their workforce can meet the challenges as well as the opportunities of
Adoption Rate 101: What It Is, Why It Matters, and How to Boost It
The term adoption refers to users who implement and integrate a new product, such as a software program, into their regular workflows or digital environment. As with most technology-related terminology, this term is a recent one and has many variations,
4 Pillars of Workforce Agility: How to Boost Skills, Output, and More
The digital economy is fast-paced, dynamic, and continually evolving, which is why workforce agility has become so important for the modern business. In such an environment, agility and adaptability are more than just advantages, they are survival traits. After all:
![Will Tomorrow’s Workforce Always Work from Home? [WFH]](https://www.digital-adoption.com/wp-content/uploads/thumbs/Work-from-home-3bdkj2qv1vhacpyfa3g07e.jpg)
Will Tomorrow’s Workforce Always Work from Home? [WFH]
During the first few months of 2020, organizations around the world implemented telecommuting policies and employees began to work from home. These measures were implemented to reduce the health risks posed by the novel coronavirus, but some believe the remote
How to Map the Software Adoption Cycle in 4 Easy Steps
To improve software adoption rates, it is important to map out the adoption cycle. The adoption process refers to the journey that users take when they begin learning and using a new product. As those users proceed further toward the
What Is the Future of Organizational Transformation?
Organizational transformation and agility are necessary in the fast-paced digital economy, and they will only become more relevant in the coming months and years. This is especially true during the pandemic, which will significantly reshape the post-COVID era. Below, we’ll
How to Plan for Digital Adoption in the Next Normal
After COVID-19 ends – during the next normal – digital adoption and digital transformation will both become more crucial to survival, success, and profitability. Below, we’ll learn how COVID-19 is affecting digital technology and how the digital landscape will change
Agile Organizations: A Playbook for the “Next Normal” After COVID-19
Agile organizations can implement strategies more quickly, react to marketplace changes in less time, and perform better in the marketplace. Digital innovation and disruption have been driving change in the economy for years, if not decades. Thanks to the introduction
15+ Workday Manager Interview Questions (with Answers)
In this article, we’ll cover Workday manager interview questions in detail, including skill-based questions and general interview questions. For those with the right skills and the right personality, this job position can be rewarding and lucrative. Also, given the trajectory
Salesforce Administrator Interview Questions
Preparing for Salesforce administrator interview questions can improve job candidates’ chances of making a good first impression and passing the interview. In this guide, we’ll explore a few types of questions that can be expected when interviewing for this job.
Digital Adoption Manager Interview Questions and Answers
In this quick guide, we’ll learn some of the most common digital adoption manager interview questions, along with answer guides for each question. First, though, it is important to clarify what digital adoption managers do, since this role is relatively
Digital Transformation Interview Questions (with Answer Tips)
In this guide, we’ll learn about digital transformation jobs, digital transformation interview questions and answers, job requirements, and more. As many IT professionals know, digital transformation has become a central focus for the modern organization. In order to stay relevant,
Change Management Guide
A company often requires changes to advance in today’s market. Specifically, when it picks up new projects or initiatives to improve performance, seize opportunities or address key issues. Read the full guide here.
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Gone are the days when an organization worked with one company for all its IT needs.”