The Essential Guide To Digital Adoption
Your One-stop-shop For All Things Digital Transformation And Beyond
DIGITAL TRANSFORMATION
Today, all companies must digitally transform or risk becoming obsolete. Digital transformation is the process of adopting technology to improve operational efficiency, boost customer experience, and uncap innovation.
CHANGE MANAGEMENT
Without a formal change management infrastructure, it will be impossible to guide an enterprise-wide transformation. Leadership, transparency, and employee engagement are essential to your change management strategy.
DIGITAL
Adoption
Achieving digital adoption means using your technology for the desired intent and to it’s fullest capability. Without it, your software investment costs more than it’s worth.
from the blog
Digital Engagement: The Complete A-Z Guide
In this guide to digital engagement, we’ll learn everything there is to know about engagement – including definitions, best practices, and how to improve engagement for software users. Before we get to those topics, though, let’s set the stage by
Training and Coaching Solutions for the Digital Enterprise
Training and coaching solutions are quickly becoming a must-have for the modern digital enterprise. Since employee productivity depends on their skill levels with business software, a robust training function is essential in the digital workplace. In this article, we’ll explore
The DAP: A One-Stop Solution for Training and Coaching Employees
A digital adoption platform (DAP) is an automated, digital solution that is ideal training and coaching employees. Today, employee training is not an option for the modern enterprise. Faced with a daunting array of digital technology, today’s employees must continually
The Digital Engagement Manager FAQ
In this digital engagement manager FAQ, we will learn all of the basics when it comes to this modern job role. Whether you are looking to hire a digital engagement manager – or become one – this FAQ can answer
How DAPs Can Eliminate User Confusion … Once and For All
How can an organization eliminate user confusion during the product adoption process? User confusion, as many organizations know, can become a huge obstacle during product onboarding and training. Among other things, that confusion can: Lower motivation Transform into frustration and
Digital Engagement, Salesforce, and Boosting Productivity with DAPs
Digital engagement, Salesforce, and DAPs go hand-in-hand – as we’ll see in this article, using DAPs to train sales staff is a sure way to improve engagement, productivity, and performance. Before we explain how, though, let’s briefly explain what a
How to Choose the Best Employee Onboarding Software
Employee onboarding software can make a major difference in the efficiency of the onboarding process. In this article, we will discuss: Different types of onboarding software The roles that these onboarding platforms play A step-by-step process for choosing the right
Save Hours with This 5-Minute Employee Onboarding Checklist
In this article, we’ll cover some of the most important items to include on an employee onboarding checklist. Staying organized is a prerequisite to working efficiently, and the right workflow can literally save hours per week, month, or year. If
How a Digital Adoption Solution (DAS) Can Transform Employee Training
A digital adoption solution (DAS) is a cutting-edge digital training solution that can help businesses rethink and revitalize their employee training efforts. Though new, digital adoption solutions – also known as digital adoption platforms (DAPs) – are skyrocketing in popularity.
A Business Process Automation Definition that You Can Use
A business process automation definition can tell you “what” business process automation is, but not what to do. In this article, we’ll do both of those things – and more. Namely, we’ll: Define business process automation Explore the benefits, drawbacks,
DAP: The A-Z Guide for Digital Adoption and Transformation
The digital adoption platform (DAP) is an innovative software training solution that can vastly improve employee productivity, performance, and engagement. In this comprehensive guide, we’ll explore the DAP inside and out, covering: The definition of the DAP How organizations use
User-Centered Design vs. Human-Centered Design: What’s the Difference?
User-centered design vs. human-centered design – what’s the difference? And if there is a difference, does it matter? In this article, we’ll learn about both concepts in detail, covering… The basics of human-centered design and user-centered design The similarities and
The Complete Guide to Solving Employee Frustration … Once and For All
Employee frustration can be a severe obstacle in any business endeavor, from change management to product adoption to digital transformation. In this guide, we will learn everything there is about employee frustration and how to solve it. Additionally, we will
How to Boost User Growth with the Technology Adoption Curve
The technology adoption curve is a useful model that can help businesses understand technology adoption in societies – but it can also help product developers boost user growth. In this article, we’ll learn more about this model, including: What the
The Complete Manual for Realizing Product Value through Digital Adoption
To realize the full product value from their investments, organizations must do more than deploy software – and product creators must do more than sign up new users. In fact, it is important to realize that product value depends on
7 Big Benefits to Implementing Software Walkthroughs
Software walkthroughs offer a number of benefits to product creators, as well as businesses that implement software in-house. A software walkthrough is an interactive, in-app tutorial that guides users through a set of features or tasks. These walkthroughs are often
How to Boost User Retention with In-App Walkthroughs
In-app walkthroughs are ideal ways to boost user retention – as well as many other important metrics. Below, we’ll learn all about in-app walkthroughs, exploring: What in-app walkthroughs are Where they fit into the product adoption process How walkthroughs can
Product Walkthroughs from A to Z: The Complete Guide
In this complete guide to product walkthroughs, we will cover everything there is to know about product walkthroughs and tours. Among other things, we’ll learn: What product walkthroughs are The ROI of product walkthroughs Frequently asked questions (FAQ) about walkthroughs
How to Drive Product Adoption: The All-in-One Guide
In this complete guide, we will learn how to drive product adoption efficiently and effectively. This guide will also cover: Essential product adoption concepts Why product adoption is so important Which companies can benefit from adoption strategies The difference between
The Total Guide to the Digital Workplace
What is the digital workplace and why does it matter? In this guide, we’ll learn everything there is to know about the digital workplace, including… What “digital workplace” means Why digital is the future of business, the workforce, and the
Realize: The Must-Visit Digital Adoption Conference of 2020
WalkMe’s Realize event is the must visit digital adoption conference of 2020. In this article, we’ll learn everything there is to know about the Realize conference, including: Dates Location Topics Who should attend Why attend Plus, we’ll cover the essentials
The Ultimate Guide to User-Centric Design in the Digital Age
In this guide to user-centric design, we’ll cover user-centered design from top to bottom – including key concepts, definitions, how-to tips, benefits, and much more. We’ll also look at: A step-by-step process for applying user-centered design principles How user-centrism can
Product Tours from 0 to 100: For Product Creators and Enterprises
Product tours are an essential element of any product adoption cycle, since they define the rest of a customer’s relationship with a brand and a product. In this guide, we’ll cover product tours from top to bottom, including: What product
How to Improve Employee Training with Digital Adoption Platforms (DAPs) in the 2020s
Today, many businesses are exploring ways to improve their employee training efforts. And it’s no wonder why… Today, there are a number of trends that make it difficult to maintain a skilled workforce. First and foremost, there is the fact
Why Interactive Learning Is the Future of Product Training
In this article, we’ll learn what interactive learning is, why it is the future of employee training, and why it beats traditional teaching techniques … at least when it comes to digital product training. But first, we should understand the
How to Implement User Onboarding and Training Effectively
Any business involved with product adoption must learn how to implement user onboarding and training effectively. In this article, we’ll cover 7 tips for doing just that, including: How to onboarding and train with digital adoption platforms (DAPs) How to
How to Make a Customer Onboarding Journey Map
A customer onboarding journey map offers a number of benefits both for onboarding teams and for customers. Developing a template or roadmap for the onboarding process can, for instance: Simplify your workflow Help align teams around common priorities and goals
Must-Have Components for a Customer Onboarding Process
What are the core components of a customer onboarding process? As many product developers know, onboarding is an essential process that can have an enormous impact on the product’s performance. Effective onboarding can positively impact engagement, longevity, and satisfaction …
The Customer Onboarding Mega-Guide for the Digital Age
In this in-depth mega-guide to customer onboarding, you’ll learn everything there is to know about customer onboarding in the digital age. Below, we will discover: What customer onboarding is Why it matters for businesses Why every business should have a
Getting Software Onboarding Right: The Complete Guide
Software onboarding is an important step in the software adoption process, when employees and customers form their first impression of a product. Getting this stage right is critical, both for employers and software developers. Below, we’ll learn how to get
The Total Guide to Product Onboarding
In this guide to product onboarding, we’ll examine product boarding inside and out, from the product experience to product adoption to user training. More specifically, we’ll look at: What product onboarding is The ROI of effective onboarding practices The relationship
5 Product Onboarding Best Practices that Will Upgrade Your Onboarding Process
In this article, we will look at 5 product onboarding best practices and guiding principles that can upgrade (or even transform) your onboarding process. After all, onboarding is a crucial stage in the product adoption process, affecting: User engagement levels
The Biggest Factors that Affect Employee Performance
What are the biggest factors that affect employee performance? Employee performance depends on a number of different factors, including: The effectiveness of management Tools and technology made available to workers The physical work environment The digital work environment In this
How to Be Productive with Salesforce Lightning from Day One
How can your business adopt Salesforce Lightning quickly and efficiently … and even become productive starting on Day One? In this article, we’ll look at Salesforce adoption in detail, exploring: What Salesforce Lightning is and why businesses should adopt it
Employee Onboarding: The Only Guide You’ll Ever Need
Employee onboarding is a crucial part of the employee life cycle, and can have a large impact on the rest of an employee’s career with a company. Onboarding can affect: An employee’s first impression of a company How well the
The Ultimate Guide to Digital Adoption Solutions (DAS)
Digital Adoption Solutions (DAS) are poised to transform the way organizations adopt digital products and the way people learn software. In this article, we’ll cover the DAS in depth, exploring: What a DAS is The benefits of using a DAS
Change Management Guide
A company often requires changes to advance in today’s market. Specifically, when it picks up new projects or initiatives to improve performance, seize opportunities or address key issues. Read the full guide here.
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Gone are the days when an organization worked with one company for all its IT needs.”