For a digital business, adoption is the axle around which your digital transformation plans turn.
Every transformation project involves adoption:
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- Technology adoption. The adoption and implementation of new software, hardware, or other technology.
- Digital adoption. Adoption of new digital technology and using it to its fullest extent, maximizing software ROI and user productivity.
- Process adoption. Adopting and integrating new business practices and processes.
- Adoption of new business models. Changing business models, revenue models, strategic frameworks, and so forth.
It’s important to note that not all adoption processes succeed.
In fact, many adoption projects fail.
The ability to manage, control, and optimize adoption processes can dramatically impact a project’s outcome.
Why, For a Digital Business, Adoption Matters
Adoption can become more effective, efficient, and streamlined.
And the benefits of streamlined adoption can include:
- Lowered overhead. That is, decreased project costs.
- Improved timelines. Efficient adoption management helps speed up project completion.
- Decreased employee resistance. Employees often resist change. Effective management can help prevent or overcome that resistance.
- Higher productivity and performance. With the proper management, those involved with a project will perform better and achieve more.
- Better secondary results. Effective adoption management can produce tertiary benefits above and beyond the primary goal.
- Better project outcomes. Finally, better project management often means better project results.
For the cost-conscious business, it pays to understand how to manage these adoption practices.
How to Manage and Improve Adoption Processes
Regardless of what you are adopting – whether it is a new SaaS platform or a new workflow – there are a few strategies you will need to help guide the way:
- A change management strategy. Effective organizational change is difficult and complex, which is why every adoption process should have strategies for effecting change.
- A digital transformation strategy. Digital transformation is the road towards becoming a fully digital business. Every business should have a unique digital transformation strategy for achieving that goal.
- A digital adoption strategy. Digital adoption strategies aim to maximize user engagement, productivity, learning, and effectiveness, among other things. A digital adoption strategy can improve digital adoption project metrics across the board.
And during adoption, you should have the proper software tools and platforms:
- Digital adoption platforms. Digital adoption platforms are specifically designed to improve digital adoption processes, such as onboarding and training. Through contextual learning and AI-driven user analytics, these platforms can significantly improve learning and productivity.
- Project management platforms. Project management tools are another must-have for any project. Many organizations utilize project management platforms to improve team communications, collaboration efforts, and more.
- Experience management platforms. Experience management platforms are platforms designed to understand, manage, and improve human experiences. These come under different names, such as user experience platforms, employee experience platforms, or customer experience platforms.
- Learning management platforms. A learning management platform, or system, is a content management system designed for enterprise education. Systems such as these are implemented in-house, allowing trainers to create course content, communicate with students, track student progress, and more.
To name some of the most essential.
There are, of course, countless other tools and platforms that can accelerate and improve adoption efforts.
Analytics tools, HR tools, automation tools, modern IT infrastructures, for example.
However, those listed above are particularly useful for digital adoption.
Digital Adoption, the Most Important Adoption Process Today
Why is digital adoption so important?
There are several reasons:
1. Digital disruption makes it necessary
Digital disruption is fueling digital transformation on a global scale.
Businesses that want to keep up with the the times must adopt and transform.
2. It benefits employees, customers, and business partners
Digital adoption enables a business to survive and even thrive in the digital age.
However, it also carries huge benefits for anyone connected to the business.
Digital technology brings a host of benefits with it, from improved user experiences to more efficient business transactions.
3. Good digital adoption practices grant a competitive advantage
A good digital adoption process reduces time-to-productivity, decreases friction from users, improves project outcomes, and much more.
Benefits such as these can help a business outperform and out-transform its competitors.
Conclusion: Adoption Is Not an Option
Many experts predict that tomorrow’s workers will be lifelong learners.
If digital transformation becomes a permanent feature of the economy, then these predictions will likely come true.
This prediction means a few things for today’s digitizing business:
- Digital adoption is not an option – it is a prerequisite for survival in the digital age
- Tools that facilitate lifelong learning, such as digital adoption platforms, will become standard features in every business
- It’s better to get started early – rather than wait until it’s too late
Digital technology evolves at a dizzying pace.
And there are no signs that digital transformation is slowing.
Businesses that wait too long on digital adoption may suffer significant competition from early adopters.