In the world of software development, CCMI is a well-known acronym that is synonymous with performance improvement. Yet CMMI is a model that has been applied to more than just software, this same framework can be used for business process
Is workforce management the same as scheduling? While many equate the two, there is a significant difference between scheduling and workforce management. Below, we’ll find out why that is, what workforce management really is, and how this business function is
A service level agreement (SLA) is a contract between a company and its customer, where both parties agree on a certain type and quality of service. SLAs are common in cloud companies, software-as-a-service, e-commerce businesses, and other online businesses. In
For the transformational CIO, organization structure and digital transformation go hand-in-hand – as companies digitalize, their structures must also change. Technology-driven organizations, after all, leverage digital tools to create new forms of value and gain an edge in the marketplace.
Are CIO training and certification programs worth the investment? There are so many certifications, particularly IT certifications, that claim to support IT leaders’ skills and development. However, when it comes to the real-world workplace, not all certifications are created equal.
CIO vs. CTO – what are the key differences between these roles and which is a more suitable career path for you? In this post, we’ll explore each job position in detail. First, we’ll look at the job responsibilities of
Systematization is one of the best ways to streamline business processes and improve efficiency. Templates, checklists, roadmaps, and similar tools can all be used to economize, lighten workloads, and help one stay organized. Below, we’ll look at the advantages of
Digital transformation vs. digital shift – is there a difference between the two terms? And if there is a difference, which term is most useful in a business context? Below, we’ll learn why digital transformation is the best definition to
What is the difference between technical, strategic, and tactical digital adoption? Recently, digital adoption roles such as these have become more relevant than ever. For instance, many enterprises are building dedicated digital adoption units to streamline employees’ digital onboarding, training,
What is the Digital Adoption Institute? WalkMe, the company that pioneered the Digital Adoption Platform (DAP), has also developed the first professional training program dedicated to digital adoption. Aptly name the Digital Adoption Institute, this training curriculum is designed to