The Six Sigma methodology is a process improvement approach that is designed to improve employee productivity, process efficiency, and business outcomes by reducing defects and variation. It was originally developed in manufacturing at Motorola, by the engineer Bill Smith. Over
Should you invest in an online or an offline OCR scanner? In this post, we’ll compare the difference between online and offline OCR scanners and look at some of the best of each. Online versus offline OCR scanner – what’s
In this guide, we’ll cover the key benefits, features, and drawbacks of BPMS – plus, we’ll look at the main points to consider when evaluating these applications. A BPMS – short for Business Process Management Software or Business Process Management
A process map and a journey map can each be useful, but they each have a different use case. In this post, we’ll learn about the difference between these two business tools, what their advantages are, and how to make
Next-generation infrastructure can be advantageous for IT, the workforce, and the organization as a whole. Modern IT infrastructure concepts, however, may not be easily grasped by those who don’t operate in an IT environment. Below, we’ll learn a few of
In the world of software development, CCMI is a well-known acronym that is synonymous with performance improvement. Yet CMMI is a model that has been applied to more than just software, this same framework can be used for business process
Is workforce management the same as scheduling? While many equate the two, there is a significant difference between scheduling and workforce management. Below, we’ll find out why that is, what workforce management really is, and how this business function is
A service level agreement (SLA) is a contract between a company and its customer, where both parties agree on a certain type and quality of service. SLAs are common in cloud companies, software-as-a-service, e-commerce businesses, and other online businesses. In
For the transformational CIO, organization structure and digital transformation go hand-in-hand – as companies digitalize, their structures must also change. Technology-driven organizations, after all, leverage digital tools to create new forms of value and gain an edge in the marketplace.
Are CIO training and certification programs worth the investment? There are so many certifications, particularly IT certifications, that claim to support IT leaders’ skills and development. However, when it comes to the real-world workplace, not all certifications are created equal.