Digital transformation statistics 2020

20 Digital Skills and Digital Transformation Statistics [2020]

In this article, we will look at 20 digital skills and digital transformation statistics (2020 and beyond).

New innovations and disruptions have driven digital transformation across the entire global economy, driving digitization, digital transformation, and digital adoption trends.


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Yet as most business professionals know, these digital trends have fueled the need for digital training – without digital abilities, after all, employee skills will fall short of the capabilities that employers need to drive digital change.

Below, we’ll explore 20 of the most important statistics related to digital transformation and digital skills.

Digital Transformation Statistics: 2020 Edition

Here are a few digital transformation statistics that show why digital transformation matters and where it is headed:

  • 65% of businesses currently have initiatives to encourage collaboration between data science teams, analytics teams, and the business (Forrester)
  • 62% of companies are working to embed analytic processes into their businesses in order to better automate business processes (Forrester)
  • 91% of businesses are engaged in some form of digital initiative (Gartner)
  • 87% of senior business leaders say digitalization is a priority (Gartner)
  • 40% of organizations have brought digital initiatives to scale (Gartner)
  • 51% of digital transformation efforts are fueled by market pressure and growth opportunities (Prophet)
  • 70% of businesses chose to increase or maintain digital transformation spend during the pandemic (IFS)
  • 58% of businesses that had not yet begun a digital transformation program said that COVID-19 has accelerated their digital plans (BakerMcKenzie)
  • 76% of businesses plan on long-term IT changes as a result of COVID-19 (SWZD)
  • More than a third of 2021 tech budget increases will be influenced by COVID-19 (SWZD)
  • 97% of IT decision-makers are involved in digital transformation initiatives (MuleSoft)
  • By 2024, 25% of CIOs at large enterprises will become accountable for digital business operational results, or “COO by proxy” (Gartner)
  • Top strategic tech trends that will drive disruption and growth include hyperautomation, multiexperience, democratization, and human augmentation, among other things (Gartner)

These statistics clearly show that digital transformation is set to continue for the foreseeable future.

Yet another important factor that business leaders must consider when investing in digital transformation is employee productivity – and that productivity depends on having digital skills.

Digital Skills Statistics: 2020 Edition

Here are a few statistics that demonstrate how important digital skills are in today’s workplace, what employers want, and what skills will be needed in the coming years:

  • 69% of employers say they prefer employees with data science skills than those without (PwC)
  • 55% of employers most worried about digital skills say innovation is hampered by a lack of key skills (PwC)
  • Over the next five years, the global workforce can absorb around 149 million technology-oriented jobs (Microsoft)
  • 85% of Americans believe that digital skills will be important to success in today’s workplace (Pew)
  • 54% of all employees will need significant reskilling by 2022 (World Economic Forum)
  • By 2022, everyone will need an extra 101 days of learning (World Economic Forum)
  • 44% of Europeans between 16 and 74 do not have basic digital skills (European Commission)

Now that we have looked at both digital transformation and digital skills statistics, let’s dive a bit deeper and understand what their implications are.

Top Takeaways and Trends

Here are a few trends and lessons that these statistics reveal:

  • Digital-first initiatives have become a top priority for the majority of companies, even during the pandemic. COVID-19 has fueled one of the greatest financial crises of our time. Yet it has also accelerated the need for digital transformation, which can help companies stay more resilient and profitable during such difficult times.
  • Digital transformation is not just profitable, it is necessary. As the economy becomes more digital and more market participants adopt digital technology, every organization will need to become digitally mature, or even digital-first. After all, participation in the digital economy requires full adoption of digital technology.
  • Digital is becoming an integral part of every business. Over the past several years, IT has become less of a back-office function and more of an operational function. This trend should continue, and we can expect to see IT leaders play a more pivotal role in business operations and strategy.
  • Without access to the right digital skills, employers cannot drive transformation forward. Digital transformation depends heavily on employees’ capabilities and skills. As PwC’s research showed, a lack of key skills can significantly hinder business growth and innovation.
  • The digital skills gap is widening, so companies must step up to close that gap. To ensure that employees remain proficient and productive, employers should find ways to close the digital skills gap through, for instance, employee learning programs.

In short, these statistics and trends suggest that over the next several years, digital transformation will become even more important – and so will the digital skills needed to drive those initiatives.

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