In this guide to product onboarding, we’ll examine product boarding inside and out, from the product experience to product adoption to user training. More specifically, we’ll look at: What product onboarding is The ROI of effective onboarding practices The relationship
In this article, we will look at 5 product onboarding best practices and guiding principles that can upgrade (or even transform) your onboarding process. After all, onboarding is a crucial stage in the product adoption process, affecting: User engagement levels
Digital Adoption Solutions (DAS) are poised to transform the way organizations adopt digital products and the way people learn software. In this article, we’ll cover the DAS in depth, exploring: What a DAS is The benefits of using a DAS
What is the digital employee experience – and why should businesses care? Also, how does it differ from the “employee experience” in general? In this article, we’ll explore these concepts in detail, including: A definition of the digital employee experience
In this guide, Digital Transformation 101, we’ll explore digital transformation from top to bottom – from the most basic concepts to advanced strategies and tactics. Readers will learn everything there is to know about digital transformation, including: The definition of
Employee adoption of new software, tools, and technology has become standard in today’s workplace. But adoption projects aren’t always successful. And ROI isn’t always what it could be. In fact, successful digital transformation projects aren’t as common as you would
Today, businesses must take digital transformation beyond technology. Understanding the human differentiator is essential to success in the digital economy. Here are a few reasons why: Despite the convenience offered by machines, customers prefer interacting with humans. According to Accenture,
Digital transformation and customer experience may seem to be totally unrelated concepts. However, anyone involved with technology understands that the two are directly linked. Below, we’ll explore: Why the customer experience is so critical How digital technology enables better experiences
Digital transformation mistakes can be costly – and the most costly ones can cause projects to fail. It’s essential for any project manager or change manager to anticipate and prevent mistakes. The right approach to risk mitigation can: Help you
81% of employees want state-of-the-art technology at work. Not only do they rate top quality technology as highly important, they must also know how to use it effectively. Otherwise, the technology itself is rendered useless. Somebody within your company has