In this guide, Digital Transformation 101, we’ll explore digital transformation from top to bottom – from the most basic concepts to advanced strategies and tactics. Readers will learn everything there is to know about digital transformation, including: The definition of
Employee adoption of new software, tools, and technology has become standard in today’s workplace. But adoption projects aren’t always successful. And ROI isn’t always what it could be. In fact, successful digital transformation projects aren’t as common as you would
Today, businesses must take digital transformation beyond technology. Understanding the human differentiator is essential to success in the digital economy. Here are a few reasons why: Despite the convenience offered by machines, customers prefer interacting with humans. According to Accenture,
Digital transformation and customer experience may seem to be totally unrelated concepts. However, anyone involved with technology understands that the two are directly linked. Below, we’ll explore: Why the customer experience is so critical How digital technology enables better experiences
Digital transformation mistakes can be costly – and the most costly ones can cause projects to fail. It’s essential for any project manager or change manager to anticipate and prevent mistakes. The right approach to risk mitigation can: Help you
81% of employees want state-of-the-art technology at work. Not only do they rate top quality technology as highly important, they must also know how to use it effectively. Otherwise, the technology itself is rendered useless. Somebody within your company has