In this guide to digital engagement, we’ll learn everything there is to know about engagement – including definitions, best practices, and how to improve engagement for software users. Before we get to those topics, though, let’s set the stage by
Product tours are an essential element of any product adoption cycle, since they define the rest of a customer’s relationship with a brand and a product. In this guide, we’ll cover product tours from top to bottom, including: What product
In this article, we’ll learn what interactive learning is, why it is the future of employee training, and why it beats traditional teaching techniques … at least when it comes to digital product training. But first, we should understand the
A customer onboarding journey map offers a number of benefits both for onboarding teams and for customers. Developing a template or roadmap for the onboarding process can, for instance: Simplify your workflow Help align teams around common priorities and goals
What are the core components of a customer onboarding process? As many product developers know, onboarding is an essential process that can have an enormous impact on the product’s performance. Effective onboarding can positively impact engagement, longevity, and satisfaction …
Digital Adoption Solutions (DAS) are poised to transform the way organizations adopt digital products and the way people learn software. In this article, we’ll cover the DAS in depth, exploring: What a DAS is The benefits of using a DAS
Let’s face reality: customers keep companies alive. And one way companies lose customers fast is by offering them a poor onboarding experience. The last thing your enterprise wants to do is to ruin the user experience of your digital product
Wouldn’t it be great if we all had customers that knew what they wanted? But even when we do, there’s a disconnect between the digital capability they want and them actually receiving the benefits of it. This is the digital
Becoming a top learning school, market leaders dismantled the computer labs and set up devices to aid our merged learning unit. They performed this in stages of change management. Moreover, it begins by just examining and mathematics classes. It was
Quite often, when contemplating change management concepts in education, leaders are unable to avoid the latest practices in education. With that in mind, this post wants to focus on the number of traits that people have got when that comes to