Are autonomous IT operations a reality, or is autonomous IT just wishful thinking? In this post, we’ll discover the answer to that question, learn where automation can be applied in IT operations, where it shouldn’t be applied, and what its
In the era of the digital business, IT service management (ITSM) is evolving and emerging as an important part of digital business management. In this post, we’ll learn how ITSM will evolve in the 2020 – first, though, it is
A business process automation definition can tell you “what” business process automation is, but not what to do. In this article, we’ll do both of those things – and more. Namely, we’ll: Define business process automation Explore the benefits, drawbacks,
Business process automation is the most important innovation to impact the corporate world since email. The fact that it’s now possible for a machine to do work on behalf of a human does not necessarily mean you no longer have
Today, digital transformation and business process outsourcing often go hand in hand. Digital transformation – and other forms of organizational change – can significantly benefit from outsourcing. In this article, we’ll look at: Some of the biggest benefits of outsourcing
How can you fuel acceleration of innovation and transformation? There is no magic recipe for successful digital transformation. Every year, the landscape changes a bit more, requiring new tactics, strategies, and tools. That fact – permanent, continuous change – makes
RPA is the hottest development in enterprise innovation. If you don’t know what it is, you need to get acquainted very soon. It’s central to upping the employee productivity and business performance. So is the Digital Adoption Platform (DAP).
We’re getting more and more productive all the time. You know why? Because machines are doing more of our labor-intensive tasks for us. But with increased productivity and improved technology comes greater pressure to achieve more, go faster, and win