A service level agreement (SLA) is a contract between a company and its customer, where both parties agree on a certain type and quality of service. SLAs are common in cloud companies, software-as-a-service, e-commerce businesses, and other online businesses. In
What are objectives and key results (OKR)? The short answer is that they are goal-setting frameworks that help business leaders set and track objectives. Below, we’ll discuss the long version of this answer – we’ll learn about this goal-setting system,
The term adoption refers to users who implement and integrate a new product, such as a software program, into their regular workflows or digital environment. As with most technology-related terminology, this term is a recent one and has many variations,
What are the most important product adoption metrics that every business should be tracking? As many organizations are beginning to realize, product adoption programs have a profound impact on many other performance metrics, including… User engagement and productivity User retention
In this article, we’ll explore what a product adoption rate is, how product adoption rates are measured, and how to improve product adoption rates. Product adoption is the process where users become familiar with, learn, and integrate a new product
Business professionals who want to learn how to measure product adoption will find everything they need in this 2-for-1 guide – B2B as well as B2C metrics. In it, we’ll cover: What product adoption is and why it matters How
Measuring the success of your digital adoption initiatives is not just about numbers. Digital adoption impact can be felt in many ways and by all members of the workforce. Organizations should look to measure the impact of the whole process.