Knowing ITIL interview questions before the actual interview can go a long way towards improving the outcome of the interview – and lowering the chances you’ll make a mistake. To help you better prepare for that interview, we’ll cover some
Today, CIOs are facing significant challenges that stem from digital transformation, shifting customer behavior, COVID-19, and more. In this post, we’ll examine how to overcome the biggest CIO issues, from risk management to employee resistance. The Biggest CIO Issues and
For the CIO, the post-COVID era will be challenging, but it will also bring opportunities for those who are prepared. In this post, we’ll cover CIO tips for thriving in the years ahead. A Guide for the CIO: Tips for
For the transformational CIO, skills must expand beyond IT operations and service management. While IT service management (ITSM) is still a crucial part of the CIO mandate, that mandate is also expanding to include quite a few other responsibilities. Below,
When it comes to digital transformation, the right CIO platform can offer deeper insights, improve communication with other business units, streamline workflows, and more. As most IT leaders know, information overload and workflow complexity are big barriers in the modern
In 2020, it became clear to many companies that they must accelerate the shift to digital channels. The economy has been moving towards digital for several decades, so this need is nothing new. However, as we move into the 2020s,
What is the best way to streamline and maximize digital adoption through COVID-19? The global disruptions that began in 2020 have dramatically influenced the workplace and they may continue for several years. Some, in fact, predict that many of the
In the workplace, digital adoption rates directly affect employee productivity, which is why it is so important to find ways to boost digital adoption rates whenever possible. There are many strategies and techniques for achieving true digital adoption. First and
As the modern economy continues to digitize, strategic digital adoption is becoming more and more necessary for organizations in every industry. Digital technology, after all, is transforming the way we live, interact, and do business. Yet as we’ll discover in
Digital adoption programs are crucial for any company that wants to keep up in today’s fast-paced economy. To maximize the returns on those programs, however, it is important to structure and manage them properly. The performance of digital tools, after