Product engagement – what is it and why does it matter? In this complete guide to product engagement, we’ll answer those questions and more. We’ll cover: What product engagement means Why businesses should care Engagement vs. experience The ROI of
The user’s product experience has a very significant impact on user productivity, software usage, and ultimately a product’s profitability. In this article, we will explore the product experience inside and out, including: What the product experience is How users’ experiences
How do you get users through business processes that are automated? User acquisition is one of the most important – and challenging – processes for any software business. However, with the right approach, it’s possible to acquire new users affordably
There’s a lot of talk about digital adoption — we should know, we started most of it! But how does digital adoption work? What are the steps that users go through to get from “zero to hero”? What are the
Let’s face reality: customers keep companies alive. And one way companies lose customers fast is by offering them a poor onboarding experience. The last thing your enterprise wants to do is to ruin the user experience of your digital product
As a key enterprise decision-maker, you understand that good implementation of technology is a number one priority for staying competitive and profitable. You’ll want to optimize staff workflows and provide advanced customer support using the latest innovations of the digital
The key to every successful enterprise is satisfied customers. In the digital era, the majority of customers are interacting with businesses and making purchases online. This trend brings with it new challenges with regards analyzing and meeting your customer’s needs.
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Today, if large organizations aren’t using a Digital Adoption Platform (DAP), they’re going to get into real trouble. This is the state of play for enterprises in 2019. Maybe each department has multiple software applications. Perhaps there’s only one but
You read Forbes, probably Harvard Business Review too. If you’re in L&D, you’ve likely been following the articles in Learning Solutions Magazine. So you realize just how much digital adoption is being talked about now. You understand that it’s the