User-centered design vs. human-centered design – what’s the difference? And if there is a difference, does it matter? In this article, we’ll learn about both concepts in detail, covering… The basics of human-centered design and user-centered design The similarities and
In this guide to user-centric design, we’ll cover user-centered design from top to bottom – including key concepts, definitions, how-to tips, benefits, and much more. We’ll also look at: A step-by-step process for applying user-centered design principles How user-centrism can
Product tours are an essential element of any product adoption cycle, since they define the rest of a customer’s relationship with a brand and a product. In this guide, we’ll cover product tours from top to bottom, including: What product
In this guide to product onboarding, we’ll examine product boarding inside and out, from the product experience to product adoption to user training. More specifically, we’ll look at: What product onboarding is The ROI of effective onboarding practices The relationship
In this article, we will look at 5 product onboarding best practices and guiding principles that can upgrade (or even transform) your onboarding process. After all, onboarding is a crucial stage in the product adoption process, affecting: User engagement levels
Digital Adoption Solutions (DAS) are poised to transform the way organizations adopt digital products and the way people learn software. In this article, we’ll cover the DAS in depth, exploring: What a DAS is The benefits of using a DAS
Product engagement – what is it and why does it matter? In this complete guide to product engagement, we’ll answer those questions and more. We’ll cover: What product engagement means Why businesses should care Engagement vs. experience The ROI of
The user’s product experience has a very significant impact on user productivity, software usage, and ultimately a product’s profitability. In this article, we will explore the product experience inside and out, including: What the product experience is How users’ experiences
How do you get users through business processes that are automated? User acquisition is one of the most important – and challenging – processes for any software business. However, with the right approach, it’s possible to acquire new users affordably
There’s a lot of talk about digital adoption — we should know, we started most of it! But how does digital adoption work? What are the steps that users go through to get from “zero to hero”? What are the