In today’s digitally-powered economy, good customer retention software can boost retention rates, cut costs, and more. Good retention software can even help companies gain a competitive advantage in the marketplace – if it is used properly. To use retention applications
The best way to minimize the impacts of churn – prevent it in the first place. Preventing churn, of course, is easier said than done, and there is no magic recipe that can reduce the churn rate to zero. However,
To improve software adoption rates, it is important to map out the adoption cycle. The adoption process refers to the journey that users take when they begin learning and using a new product. As those users proceed further toward the
What are the most important product adoption stages? Should businesses focus on onboarding, training, or engagement? In fact, all of these stages are important parts of the product adoption process. Understanding these stages is crucial for any business that wants
HR professionals, trainers, and anyone else involved in onboarding new hires should be implementing a structured onboarding process. An onboarding program that is properly designed and implemented can help: Improve employee engagement Increase productivity and performance Boost long-term employee retention
In this article, we’ll learn what interactive learning is, why it is the future of employee training, and why it beats traditional teaching techniques … at least when it comes to digital product training. But first, we should understand the
In this article, we will look at 5 product onboarding best practices and guiding principles that can upgrade (or even transform) your onboarding process. After all, onboarding is a crucial stage in the product adoption process, affecting: User engagement levels
Employee onboarding is a crucial part of the employee life cycle, and can have a large impact on the rest of an employee’s career with a company. Onboarding can affect: An employee’s first impression of a company How well the
Digital Adoption Solutions (DAS) are poised to transform the way organizations adopt digital products and the way people learn software. In this article, we’ll cover the DAS in depth, exploring: What a DAS is The benefits of using a DAS
ServiceNow® has the potential to be your new life-saving enterprise app. But there’s one problem. How you get everyone to use it correctly? ServiceNow onboarding can seem like a daunting task. But in this article, we’re going to share with