In this guide to digital engagement, we’ll learn everything there is to know about engagement – including definitions, best practices, and how to improve engagement for software users. Before we get to those topics, though, let’s set the stage by
How can an organization eliminate user confusion during the product adoption process? User confusion, as many organizations know, can become a huge obstacle during product onboarding and training. Among other things, that confusion can: Lower motivation Transform into frustration and
The digital adoption platform (DAP) is an innovative software training solution that can vastly improve employee productivity, performance, and engagement. In this comprehensive guide, we’ll explore the DAP inside and out, covering: The definition of the DAP How organizations use
Software walkthroughs offer a number of benefits to product creators, as well as businesses that implement software in-house. A software walkthrough is an interactive, in-app tutorial that guides users through a set of features or tasks. These walkthroughs are often
In-app walkthroughs are ideal ways to boost user retention – as well as many other important metrics. Below, we’ll learn all about in-app walkthroughs, exploring: What in-app walkthroughs are Where they fit into the product adoption process How walkthroughs can
In this complete guide, we will learn how to drive product adoption efficiently and effectively. This guide will also cover: Essential product adoption concepts Why product adoption is so important Which companies can benefit from adoption strategies The difference between
In this guide to user-centric design, we’ll cover user-centered design from top to bottom – including key concepts, definitions, how-to tips, benefits, and much more. We’ll also look at: A step-by-step process for applying user-centered design principles How user-centrism can
Product tours are an essential element of any product adoption cycle, since they define the rest of a customer’s relationship with a brand and a product. In this guide, we’ll cover product tours from top to bottom, including: What product
Any business involved with product adoption must learn how to implement user onboarding and training effectively. In this article, we’ll cover 7 tips for doing just that, including: How to onboarding and train with digital adoption platforms (DAPs) How to
What are the core components of a customer onboarding process? As many product developers know, onboarding is an essential process that can have an enormous impact on the product’s performance. Effective onboarding can positively impact engagement, longevity, and satisfaction …