How can an organization eliminate user confusion during the product adoption process? User confusion, as many organizations know, can become a huge obstacle during product onboarding and training. Among other things, that confusion can: Lower motivation Transform into frustration and
Digital engagement, Salesforce, and DAPs go hand-in-hand – as we’ll see in this article, using DAPs to train sales staff is a sure way to improve engagement, productivity, and performance. Before we explain how, though, let’s briefly explain what a
Employee onboarding software can make a major difference in the efficiency of the onboarding process. In this article, we will discuss: Different types of onboarding software The roles that these onboarding platforms play A step-by-step process for choosing the right
In this article, we’ll cover some of the most important items to include on an employee onboarding checklist. Staying organized is a prerequisite to working efficiently, and the right workflow can literally save hours per week, month, or year. If
A business process automation definition can tell you “what” business process automation is, but not what to do. In this article, we’ll do both of those things – and more. Namely, we’ll: Define business process automation Explore the benefits, drawbacks,
User-centered design vs. human-centered design – what’s the difference? And if there is a difference, does it matter? In this article, we’ll learn about both concepts in detail, covering… The basics of human-centered design and user-centered design The similarities and
Employee frustration can be a severe obstacle in any business endeavor, from change management to product adoption to digital transformation. In this guide, we will learn everything there is about employee frustration and how to solve it. Additionally, we will
The technology adoption curve is a useful model that can help businesses understand technology adoption in societies – but it can also help product developers boost user growth. In this article, we’ll learn more about this model, including: What the
To realize the full product value from their investments, organizations must do more than deploy software – and product creators must do more than sign up new users. In fact, it is important to realize that product value depends on
Software walkthroughs offer a number of benefits to product creators, as well as businesses that implement software in-house. A software walkthrough is an interactive, in-app tutorial that guides users through a set of features or tasks. These walkthroughs are often