In this guide to user-centric design, we’ll cover user-centered design from top to bottom – including key concepts, definitions, how-to tips, benefits, and much more. We’ll also look at: A step-by-step process for applying user-centered design principles How user-centrism can
Product tours are an essential element of any product adoption cycle, since they define the rest of a customer’s relationship with a brand and a product. In this guide, we’ll cover product tours from top to bottom, including: What product
In this article, we’ll learn what interactive learning is, why it is the future of employee training, and why it beats traditional teaching techniques … at least when it comes to digital product training. But first, we should understand the
What are the core components of a customer onboarding process? As many product developers know, onboarding is an essential process that can have an enormous impact on the product’s performance. Effective onboarding can positively impact engagement, longevity, and satisfaction …
In this in-depth mega-guide to customer onboarding, you’ll learn everything there is to know about customer onboarding in the digital age. Below, we will discover: What customer onboarding is Why it matters for businesses Why every business should have a
In this guide to product onboarding, we’ll examine product boarding inside and out, from the product experience to product adoption to user training. More specifically, we’ll look at: What product onboarding is The ROI of effective onboarding practices The relationship
What are the biggest factors that affect employee performance? Employee performance depends on a number of different factors, including: The effectiveness of management Tools and technology made available to workers The physical work environment The digital work environment In this
In digital workplaces driven by change, fragmented workflows are all too common. Employees must use a variety of digital tools during their daily workflows. Unfortunately, however, varying levels of proficiency are compounded by continual change in the workplace. In the
ServiceNow® has the potential to be your new life-saving enterprise app. But there’s one problem. How you get everyone to use it correctly? ServiceNow onboarding can seem like a daunting task. But in this article, we’re going to share with
Forecasting the adoption of a new product may seem difficult – and it certainly can be. However, it is not impossible. With the right ingredients and the right approach, businesses can make reliable predictions around product adoption. Below, we will